Jetour Auto Philippines has launched its new Customer Hotline Assistance service, reachable at 0917-5-JETOUR. In line with the company’s ongoing commitment to elevate customer experience, the hotline has been initiated to offer support that is prompt, efficient and comprehensive.
Jetour Auto Philippines is also integrating modern technological advancements to its customer service by unveiling brand mascot, Kendee.
This mascot isn’t a mere symbol. Kendee serves as Jetour’s official chatbot, designed to respond to inquiries made through the brand’s Facebook Messenger and Instagram accounts.
With a focus on addressing common questions, Kendee will assist in areas like customer support, technical support and aftersales advisories.
Moreover, Kendee aims to foster a deeper connection between Jetour and its patrons. It will regularly reach out to them, sharing interesting vehicle facts, providing car care tips, and updating them about upcoming events related to the brand.
This innovative approach showcases Jetour’s vision of crafting a robust support system for curious customers looking for detailed information about the brand, its vehicle lineup, and its suite of services.
